Author - Publisher - Profile Books 
Edition - 2015 
Binding - Paperback
Language - English
Pages - 272 
Condition - New

You can't change how other people act in a conflict, and often you can't change your situation. But you can change what you do.

Changing the Conversation is a graphic, two-colour manual that teaches essential strategies for resolving conflict in your life. Breaking the process down into 17 easy-to-grasp principles, it shows how you can facilitate listening and speaking, build useful dialogue and look for ways forward.

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