Ola! Here are some FAQ’s incase you are wondering:
Frequently Asked Questions
Please read our FAQ before sending us a message.
For orders below Rs.499, a minimum of Rs.50 is charged.
For orders above Rs.499, there are no delivery charges.
- Online wallets
If you have a coupon code, use it on the cart page for orders above 199. For receiving coupons/discounts subscribe here.
We pack and dispatch as soon as the order comes. The average delivery time is around 4-7days*.
*subject to courier service provider TAT.
As soon as we receive an order, our quality team does a thorough check on the book/books. Then we pack them with little surprises and lots of love before sending them to you.
Of course! We email & sms you the payment & order details as soon as you place an order. You also get a hard copy on delivery.
Visit order tracking page here & use your email or order id to get more details.
The order can be cancelled/changed before it gets dispatched from kitabay warehouse facility. Once the order is dispatched, you can make cancellation request upon successful delivery.